Lasso Technologies, LLC
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Lasso Terms of Service

IMPORTANT NOTICE: THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED IN THE DISPUTE RESOLUTION SECTION.

This website is owned and operated by Lasso Technologies, LLC, a Texas limited liability company, and its subsidiaries (collectively “Lasso,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your legal rights to use or access our services, software, mobile application, and our websites (the “Services”) and Lasso hardware products or devices (“Products”). These Terms also govern your legal rights with respect to Third Party Services (defined below). Please read these Terms carefully before purchasing or using the Products or Services or purchasing or using Third Party Services. By using or accessing our Products or Services or purchasing or using Third Party Services, you signify your acknowledgement and assent to the terms and conditions of use set forth below. These Terms (together with other user agreements, where applicable) constitute a binding legal agreement between you and Lasso (this “Agreement”). Please read these Terms closely because they contain important information about automatic renewal , a class action waiver , and an arbitration provision, requiring you to arbitrate any claims you may have against Lasso on an individual basis. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY.

*If you do not agree with these Terms, please do not purchase or use our Products or Services or Third Party Services. *
1.
GENERAL
This Agreement represents the entire understanding relating to your purchase or use of the Products and Services or Third Party Services and prevails over any prior or contemporaneous, conflicting or additional communications between you and Lasso. All rights not expressly granted herein are reserved by Lasso. However, to the extent your use of a Product or Service involves or is integrated with products or services of affiliated companies, any terms and policies covering those products or services may also apply.

Specific areas or pages of our websites may include additional or different terms relating to the purchase or use of our Products and Services or Third Party Services. In the event of a conflict between such specific terms and these Terms, the specific terms shall control. The term “you,” as used in these Terms, includes any person or entity who is the owner of the Product and creates an account associated with the Product (“Owner”), as well as any person or entity authorized to access or use the Owner’s Products and Services (“Authorized Users”). Authorized Users are responsible for their own actions in connection with the Products and Services, but Owner hereby agrees to be fully responsible for all actions taken by Authorized Users relating to the Owner’s Products, Services and account. As a result, if you are an Owner, you should authorize only those individuals that you trust to access your account, Products, and Services.

You represent, covenant and understand that(i) you are at least 18 years of age, or a legal entity, and will not use the Products for any illegal activity and have the legal right to use the Products as stated herein, (ii) the Products will not be used in situations which violate local, state, or federal laws or which harass, damage reputations, intimidate, or unjustly use the Products for surveillance, (iii) Lasso, or its subcontractors and affiliates, may gather information on their servers and process data from Products in order to provide location and sensor information to you, (iv) Lasso may use photographs of Products made for specific applications in marketing materials, (v) Lasso retains all rights in and to any customization implemented to solve special requirements, and (vi) all account information provided by you to Lasso will be accurate and honest.

If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer collectively to you personally and to that organization or entity).
2.
CHANGES TO THIS AGREEMENT AND SERVICES
Except as set forth in the Dispute Resolution section, Lasso is free to revise these Terms or any other part of this Agreement at any time by updating this page. If we make changes to these Terms that we consider material, we will make reasonable efforts to notify you by placing a notice on the Lasso.com website, notifying you through the Services, by sending you an email, or by some other means. By continuing to use our Products and Services after such changes, you are expressing your acknowledgement and acceptance of the changes. Please check these Terms periodically for updates.

We’re always trying to improve the Products and Services, so they may change over time. We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Products or Services. Similarly, we reserve the right to remove any Content from the Services at any time, for any reason, in our sole discretion, and without notice.

We are also free to terminate (or suspend access to) your use of the Services or your account, for any reason in our discretion, including your breach of these Terms. We have the sole right to decide whether you are in violation of any of the restrictions set forth in this Agreement.
3.
ACCESS AND USE; GUIDELINES FOR INSTALLATION AND USE
All right, title and interest in the Services and our content provided through the Products and Services (including without limitation information, documents, logos, graphics, designs and images) are owned by Lasso, its licensors, or designated third parties. Subject to these Terms, Lasso grants you a limited, non-transferable, non-exclusive right to access and use the Products and Services for your own internal, lawful business purposes in accordance with the user manual(s) provided by Lasso; however, this license does not include any right to resell Products or Services, or otherwise make the Products or Services available for third parties. You acknowledge that the user manual(s) provided by Lasso is an integral part of the Products and Services and is necessary for the proper installation, use and application of the Products and Services. You shall not copy, and shall not permit to be copied, the user manual(s). Any duplication of the user manual(s) is unauthorized by these Terms, is prohibited by law, and constitutes an infringement of Lasso's copyright.

Privacy and other laws applicable in your jurisdiction may impose certain responsibilities on you and your use of the Products and Services. You agree that it is your responsibility, and not the responsibility of Lasso, to ensure that you comply with any applicable laws when you use the Products and Services, including but not limited to:

(1) any laws or regulations relating to the recording or sharing of content, and/or (2) any laws or regulations requiring that notice be given to or that consent be obtained from third parties with respect to your use of the Products or Services.

If your use of the Services or any Products is prohibited by applicable laws, then you aren’t authorized to use the Services or Products. We can’t and won’t be responsible for your using the Services or any Products in a way that breaks the law.

You will be required to sign up for an account, and Lasso will create a default password and username (“User ID”). You can change your password online, and you can create new users for your account. You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your User ID a name that you don’t have the right to use, or another person’s name with the intent to impersonate that person. Also, you will not share your account or password with anyone, and you must protect the security of your account and your password. You’re responsible for any activity associated with your account.

You represent, warrant, and agree that you will not capture or contribute any Content (as defined below) or otherwise use the Services or Products or interact with the Services or Products in a manner that:

1. Infringes or violates the intellectual property rights or any other rights of anyone else (including us);
2. Violates any law, ordinance, or regulation, including privacy and other laws referenced above and any applicable export control laws;
3. Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
4. Jeopardizes the security of your Lasso account or anyone else’s (such as allowing someone else to log in to the Services as you);
5. Attempts, in any manner, to obtain the password, account, or other security information from any other user;
6. Violates the security of any computer network, or cracks any passwords or security encryption codes;
7. Runs Maillist, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure); or
8. “Crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services or Content (through use of manual or automated means).

A violation of any of the foregoing is grounds for termination of your right to use or access the Products and Services.

Unless otherwise agreed in writing by Lasso to provide field installation services as set forth in a Purchase Order (defined below):

• You are solely responsible for inspecting the Products and confirming that it is fully functional prior to and after installation.
• You are solely responsible for installing Products strictly in accordance with the user manual(s) provided by Lasso.
• You are solely responsible for installing and using the Products in accordance with all applicable laws, rules and regulations.

The Product shall not be installed or used in any location or under any circumstances where Product failure, transmission error or other occurrence could cause any pollution or other environmental hazard, release, liability, damage or injury, and you are solely responsible for ensuring that such does not occur.
4.
TRADEMARKS, COPYRIGHTS AND OTHER INTELLECTUAL PROPERTY
Nothing on or in the Products or Services shall be construed as conferring any license under any Right (defined below). All software, hardware and related processes, instructions, methods, and techniques that have been developed by Lasso or other third parties, together with all intellectual property rights in or related to the Products and all components thereof, all updates, enhancements and upgrades thereto, even if customized for you, related written materials (including user manual(s)), logos and names, and all other related materials that accompany such, including all patents, copyrights, trademarks and trade secrets contained therein and all other intellectual property rights related thereto, and all other Proprietary Information (defined below) (collectively, "Rights"), are and will remain the sole and exclusive property of Lasso or other applicable third party. You will not create any derivative work of, copy or reproduce all or any part of the Rights without prior written permission from Lasso. You will protect the Rights from such actions or distribution with at least the same level of effort and security as it has in effect with respect to your own such property.

The term "Proprietary Information" means: (a) information regarding Lasso's products, business, employees, vendors, Rights, services, customers, pricing, financial condition, processes, strategies and plans;(b) any information of Lasso disclosed in tangible form and marked or identified as proprietary or confidential; (c) all confidential and trade secret material, electrical circuits, schematics, source code, object code, internal design, implementation techniques, trademarks, service marks, patents, user manuals, and copyrights of or related to the Products, Services, Lasso and/or the Lasso website; and (d) all Rights. Excluded from Proprietary Information is any information that is: (i) rightfully in the public domain; (ii) rightfully in your possession prior to receipt from Lasso or a representative of Lasso; (iii) rightfully learned by you from a third party not in violation of any obligation of confidentiality or other right; or (iv) developed independently by you without use of or reference to the Proprietary Information.

The Proprietary Information of Lasso shall remain confidential and proprietary to Lasso. You shall not attempt to reverse engineer, decompile or disassemble any portion of the Rights or otherwise derive its source code. You will not disclose, provide or otherwise make available the Proprietary Information of Lasso to any person without Lasso's prior written consent. You will also protect the Proprietary Information through instructions to employees, access limitations, and the like, no less securely than if it were your own intellectual property. You will not use the Proprietary Information except to the extent expressly permitted hereunder. Furthermore, if you receive a subpoena or other legal process requiring the disclosure of any of the Proprietary Information, you shall immediately give a copy thereof to Lasso and provide reasonable assistance to Lasso for purposes of obtaining a protective order. You acknowledge that breach of your obligation of confidentiality may give rise to irreparable injury to Lasso, which damage may be inadequately compensable in the form of monetary damages. Accordingly, Lasso may seek and obtain injunctive relief against the breach or threatened breach of the foregoing undertakings, in addition to any other legal remedies which may be available, to include, at the sole election of Lasso, the immediate termination, without penalty to Lasso, of access to Services in whole or in part.

Lasso expressly forbids the unauthorized use of its logos, trademarks or other graphics to create links. All registered trademarks are registered in the United States of America (and/or other applicable jurisdictions).

What if I see something on the Services that infringes my copyright?

You may have heard of the Digital Millennium Copyright Act (the “DMCA”), as it relates to online service providers, like Lasso, being asked to remove material that allegedly violates someone’s copyright. We respect others’ intellectual property rights, and we reserve the right to delete or disable Content alleged to be infringing, and to terminate the accounts of repeat alleged infringers.
5.
CONTENT
You are solely responsible for all of your Content. “Content” means all types of content captured by our Products or provided to us (including content posted by you) in connection with the Services. You represent and warrant that:

(a) you own the intellectual property rights in Content posted by you or otherwise have the right to post the Content and grant the license set forth below, and (b) the posting and use of your Content on or through the Services does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights or any other rights of any person.

You hereby grant Lasso and its licensees an unlimited, irrevocable, fee free and royalty-free, perpetual, worldwide right to use, store, delete, translate, copy, modify, display, and create derivative works from such Content that you share through our Services. You shall not use, reproduce, modify, upload, publish, transmit, distribute, display, or otherwise exploit for any purposes whatsoever any Content: (i) not owned by you without the express prior written consent of the respective owners, and (ii) in any way that violates any third party right. Lasso reserves the right, but shall not be obligated, to remove any Content from the Services at any time in its sole and absolute discretion. You agree that you will indemnify Lasso for all claims and resulting from Content you share through our Services. If you see Content that you believe violates our Terms, please email support@lasso.com.
6.
INVOICES; PAYMENT
a. Price; Invoices; Purchase Orders. You agree to pay Lasso per the invoice or quote (an "Invoice") submitted by Lasso, which reflects the terms of the purchase order or quote (a “Purchase Order”) agreed to by you and Lasso. Most projects are designed for a specific application, and components, software, and sensors typically cannot be used for other customers, so Purchase Orders cannot be cancelled.

b. Invoice Detail. Invoices may contain several components, including the following or similar terms:
i. Product Purchase Price: The purchase price per Product shall be as specified and is payable in advance of delivery unless otherwise agreed in writing by Lasso.
ii. Setup Charges: Any setup charges and other introductory charges which will be charged as an initial charge for the setup and configuration of the Products and any Services and will be payable in advance of delivery unless otherwise agreed in writing by Lasso.
iii. Installation Assistance: These fees will be charged when Lasso oversees installation of the Product, it being understood that you will be responsible for all direct labor requirements for installation. Unless otherwise agreed by Lasso, this fee will be due and payable in advance of installation.
iv. Reconnection or New Activation Fee: These fees will be due and payable when your right to use the Lasso Product, or any component thereof, is newly activated or re-activated due to a suspension for non-payment or other breach, and such fees are per each Product and/or restoration of Services (as specified) and are payable in advance of activation, together with any outstanding amounts which are due to Lasso, along with any deposit that Lasso requests, unless otherwise agreed by Lasso in writing.
v. Services Fees: These fees are due periodically, usually on a monthly basis, for the use and availability of the Services, as further described in the section entitled “Service Subscription.” Charges commence on date of shipment.

c. Invoice Delivery; Due Date. Lasso will deliver a hard copy or an electronic version of each Invoice via email to you. The initial Invoice will be delivered prior to shipment of any Product or as set forth in the associated Purchase Order detailing payment instructions. Subsequent data fee Invoices will be delivered periodically. Except as otherwise contemplated in the section entitled “Service Subscription,” you will pay the invoiced amounts within thirty (30) calendar days after the Invoice delivery via wire transfer (details to be provided by Lasso from time to time) or via check, unless otherwise agreed pursuant to credit terms established and agreed to by Lasso and you in writing. All payments shall be in USD. Payment occurs when received in Lasso’s bank account. Unless otherwise agreed by Lasso in writing, any late payments shall accrue interest at the lesser of (x) one percent (1%) per month (or partial month) or (y) the highest applicable legal rate. Until paid in full, Lasso retains, and you hereby grant Lasso, a purchase money security interest in the Product and all proceeds thereof, and you agree to promptly provide all assistance necessary for Lasso to effect and perfect such security interest and you irrevocably authorizes Lasso to file any financing statements on your behalf.

d. Disputes. You may not deduct any amounts due to Lasso, whether by set-off or otherwise. You must notify Lasso in writing within thirty (30) days after Invoice date of any dispute with respect to an Invoice. Each Party will use commercially reasonable effort to resolve any dispute with respect to any disputed Invoice within thirty (30) calendar days of the date you notify Lasso of such dispute. All Invoice disputes not resolved within such thirty (30) day period will be resolved via the Dispute Resolution process set forth herein.
7.
SERVICE SUBSCRIPTION
You may enjoy our Products and Services in the following ways:

Paid Monthly Subscriptions. When you first set up your Product through the Services, or at any time after you begin using your Product, you may enjoy our Services by enrolling in our monthly subscription plan, which will continue until you or we cancel your subscription. These subscription plans entitle you to access our Services for each payment period until such subscription is cancelled. By submitting your payment details, you agree to this charge. To avoid this charge, you must discontinue the Service via the Lasso website.
Subscription fees are billed or charged on the first day of the applicable subscription period. If any payment is not received, is returned unpaid or if any credit card or similar transaction is rejected or denied, Lasso reserves the right to cancel your Service subscription and to collect any rejection or insufficient funds fee and to process any such payment by the payment method you have submitted to us. Upon approval by Lasso, Lasso may invoice you for Service fees.
To the extent applicable, if you choose to pay by direct debit, you agree that we may take the charge as early as the first day of the applicable subscription period. We will confirm the mandate by email once you have enrolled and will give you advance notice of future charges after the initial charge.

Auto-Renewal for Paid Monthly. Unless you opt out of auto-renewal, which can be done through your account settings by removing your payment information or by contacting us, any paid Services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. Your non-termination or continued use of a paid Service reaffirms that we are authorized to charge your payment method for that paid Service. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, or as otherwise described when you initially selected to use the paid Service.

Invoices. If agreed to by Lasso and/or as otherwise contemplated herein, you may pay Service fees pursuant to Invoices provided by Lasso, in which case such shall be paid as set forth in the section entitled “Invoices.”

Use. Products and Services are only to be used in the Continental United States unless prior special written agreement has been made between Lasso and you. Travel out of the United States without a special roaming agreement will result in additional fees to you. Product transmissions are billed based upon the number of transmissions negotiated with you. You will incur additional charges if prior written agreement has not been made for additional data usage. Minimum service fees are typically for at least a period of 1 year when outside of the continental US. Service fees are payable in advance for the first and any subsequent Services period, with effect from the connection date. Service fees are structured for anticipated customer usage based upon the Purchase Order. Any data overage of the Service plan due to excess usage is your responsibility and surcharges will apply. Overages will be invoiced monthly to you.
8.
CONTENT AND PERMISSION FROM YOU
Lasso does not claim ownership of your intellectual property rights in your Content. Other than the rights you grant to us under these Terms, you retain all rights you have in your Content.

However, by purchasing or using our Products and Services, you give Lasso the right, without any compensation or obligation to you, to access and use your Content for the limited purposes of providing Services to you, improving our Products and Services, developing new Products and Services, and as otherwise set forth in our Privacy Notice.

In addition to the rights granted above, you also acknowledge and agree that Lasso may access, use, preserve and/or disclose your Content to law enforcement authorities, government officials, and/or third parties, if legally required to do so or if we have a good faith belief that such access, use, preservation or disclosure is reasonably necessary to:

(a) comply with applicable law, regulation, legal process or reasonable governmental request; (b) enforce these Terms, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights, property or safety of Lasso, its users, a third party, or the public as required or permitted by law.

Deleted Content may be stored by Lasso in order to comply with certain legal obligations and are not retrievable without a valid court order.

9.
THIRD PARTY SERVICES
You may be allowed to access or acquire third party products, websites, applications, content or services from third parties (“Third Party Services”) through our Services. A description or reference to any Third Party Service by or through our Services (including any description or reference via hyperlink) does not imply endorsement by Lasso of such Third Party Service. These Third Party Services are the sole responsibility of such independent third parties, and your use thereof is solely at your own risk. Lasso has no control over the content or policies of such Third Party Services, and we are not responsible for (and under no circumstances shall we be liable for) the contents, accuracy, reliability, quality or security of any such Third Party Service. Third Party Services may be subject to their own warranties, terms of service, and privacy policies. You may be required to agree to those third party terms to use the Third Party Services. Please review all information about Third Party Services before purchasing or using them through Lasso. Those who choose to access information provided by third parties (including any information obtained through our Services) are solely responsible for the compliance of such information with any applicable law.
10.
SOFTWARE UPDATES
From time to time, Lasso may develop updates, upgrades, patches and other modifications to improve the performance of the Services and/or the Products or for other reasons in our sole discretion (“Updates”). You agree that Lasso may automatically install such Updates without providing any additional notice to you or receiving any additional consent from you.
11.
USER COMMUNICATIONS
Lasso is pleased to hear from its customers. However, we do not accept or consider any unsolicited creative ideas, suggestions or other materials related to products, services or marketing. Anything you disclose or offer to us by or through our websites or our Services (“communications”), including e-mails to Lasso or postings on interactive portions of our websites, shall be deemed and shall remain the property of Lasso. If you send us such communications, you do so on a NON-CONFIDENTIAL BASIS, and we will have no obligation to keep such information secret, to refrain from using such information, or to compensate you for the receipt or use of such communications. Lasso is free to use, for any purpose whatsoever, any communications, including but not limited to publishing, developing, manufacturing, and marketing our Products or Services using such communications. By submitting communications to us through our websites, via e-mail, or by any means, you hereby RELEASE Lasso from any liability under any legal theory in connection with the use, modification, sale, or disclosure of any such communications. By uploading or otherwise providing any communications to our websites or to Lasso, you hereby grant Lasso, to the extent you retain any rights, the unlimited, perpetual right to reuse, redistribute, modify, and create derivative works from such communications for any purpose and in any media without compensation to you.
12.
FIELD SERVICES
Lasso may provide services in the field to assist you with overseeing installation or deployment of Products ("Field Services"). Such Field Services are contingent upon your ability to provide (a) access during established time frames to all of your assets that will be affixed with Products, (b) assurance that all assets that will be affixed with Products are in proper working condition, (c) suitable and safe work spaces for Lasso personnel that are shielded from the elements (preferably indoors or under cover), and (d) suitable temporary storage for Products and accessories and equipment brought on site by Lasso personnel. You acknowledge that (a) Field Services may include drilling, taping, welding, the use of chemical adhesives, or other methods that may have an adverse effect on your assets, (b) Lasso is not able to ascertain the effect the Field Services may have on your assets, and (c) you are responsible for providing direction to, and overseeing, Lasso personnel at your site(s) to ensure there is no damage to your assets.
13.
PRODUCTS AND SOFTWARE
Downloading or using our software (including our mobile application) does not give you title to such software, including any files, data and images incorporated in or associated with the software. Your use of any such software shall be only in accordance with these Terms. Our software is copyrighted by Lasso or its licensor(s), and may be protected by one or more patents owned by Lasso or its licensor(s). Software may not be copied, redistributed or placed on any server for further distribution. You may not sell, modify, decompile, disassemble or otherwise reverse engineer the software. Products and Services offered through this website shall be warranted, if at all, through the written license or warranty provided in connection with such product or software. These Terms apply to your use of all the Products and Services, including software that may be downloaded to your smartphone or tablet to access the Services (the “Application”). The Application is licensed to you on a limited, non-exclusive, non-transferrable, non-sublicensable basis, solely to be used in connection with the Products and Services for your internal business use, subject to all the terms and conditions of these Terms as they are applicable to the Products and Services. You will only use the Application in connection with a device that you own or control. You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
14.
NO LIFE AND SAFETY OR CRITICAL USES; BACKUPS
You acknowledge that our Products and Services are not intended for a third-party monitored emergency notification system and that we do not monitor emergency notifications and will not dispatch emergency authorities in the event of an emergency. Lasso makes no warranty or representation that use of the Products or Services will affect or increase any level of safety. You acknowledge that the Products and Services are not intended to be 100% reliable and are not a substitute for a third-party monitored emergency notification system. We cannot and do not guarantee that you will receive notifications in any given timeframe or at all. All life threatening, safety and emergency events should be directed to the appropriate response services.

We strongly suggest that you backup any important Content (for example, by downloading and locally saving any such Content). You are solely responsible to backup your Content to another location outside the Services to avoid loss of your Content and other data. Lasso deletes data older than a few months, as determined by Lasso, from the Lasso website. You should manually archive any data you may need in the future.
15.
CANCELLATIONS, RISK OF LOSS, AND RETURNS
Cancellation of Subscription Services
You may cancel your paid monthly Service by emailing Lasso at accounting@lasso.com, at any time, with or without cause. After your cancellation, you will continue to enjoy access to the Services through the end of the then calendar month. After such subscription period ends, your Product and Services data will no longer be accessible to you.

Risk of Loss
All purchases of Products from Lasso are made pursuant to a shipment contract, which means that the risk of loss and title for Products passes to you upon our delivery to the carrier.

Return Policy
The following sets forth Lasso’s requirements for returning Products. Please read these requirements prior to purchasing or returning a Product.
a. Returns Generally. Subject to these Terms, Lasso will accept the return of a Product only under one of the 3 scenarios set forth below. Custom Products modified for a special use or special sensors ordered for a specific application cannot be returned or cancelled.
1. The Product (i) was purchased directly from Lasso no more than 30 days prior to the return, (ii) is in its unopened and undamaged packaging, and (iii) was not improved or customized for you in any way and was not part of a customized program for you. If you are seeking to return the Product under all of the foregoing conditions but you purchased it from an authorized distributor, please contact your authorized distributor to process the return. All returns permitted under this category will be subject to a 20% (of purchase price per Product) restocking fee. Any refunds by Lasso will be reduced by such amount.
2. The Product (i) was purchased directly from Lasso or from an authorized distributor no more than 30 days prior to the return, and (ii) does not function at all, through no fault or action of you, your representatives or agents (generally referred to as "Dead on Arrival" or "DOA"). In such event, your rights and Lasso’s obligations are additionally subject to the section herein entitled “Limited Warranty.” If such a return is within such period and otherwise eligible, Lasso will provide you with a refurbished replacement or repaired Product after receipt of shipped DOA Product.
3. The Product (i) was purchased directly from Lasso or from an authorized distributor, and (ii) is within the warranty period set forth in, and is defective as described in, the section herein entitled “Limited Warranty.” In such event, your rights and Lasso’s obligations are additionally subject to the limitations and conditions set forth in such provision. If such a return is within such period and otherwise eligible, Lasso will provide you with a refurbished replacement or repaired Product after receipt of shipped defective Product.

b. Returns Process. To return a Product that is eligible for return, you must contact Lasso customer service department at support@lasso.com and provide the following information, within the time periods specified above: (i) name and address of Product purchaser, (ii) invoice number, (iii) part number, (iv) reason for the return, and (v) contact information.

Upon receipt of your information, a Lasso customer service representative will determine whether your Product is eligible for return. If your Product is eligible for return, you will be issued a Lasso Return Merchandise Authorization ("RMA"), which includes the return address, Lasso tracking number, and any additional directives from Lasso. The RMA will expire sixty (60) days after it is issued. No returns of any type will be accepted without an RMA. All costs for returning Products are your sole responsibility, including shipping with tracking methodology, taxes, duties and any additional costs. In the case of returns pursuant to Section (a)(1) above, the Product must be returned in its original packaging, in new or as-new condition (depending on the reason for return), with all warranty cards, manuals, accessories and packing that originally accompanied the Product.

c. Replacement Products. Subject to the limitations and conditions set forth above and in the section herein entitled “Limited Warranty, any replacement Product will be the same model or equivalent as the returned Product. In the case of returns pursuant to section (a)(2) or (3) above, Lasso will pay only the shipping charges on the eligible replacement Product within the United States, with title and risk of the Product passing to you once Lasso makes the replacement Product available for shipment. You will be responsible for paying all shipping charges, duties, taxes, and any other charges for Products shipped to any other locations. If, for any reason, you decide to return Product that you purchased from us for a refund, you must notify us and return the Product to us within thirty (30) days from the date the Product was delivered. * Items purchased at Lasso.com between November 1 and December 31, may be returned through January 31 of the immediately following year. Lasso does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, Lasso does not take title to the refunded item. For more information about our returns and refunds, please see the Return Policy.
16.
LIMITED WARRANTY
a. Services. Subject to these Terms, Lasso warrants that Services will be provided substantially to the specifications found in Lasso's user manual(s). If Lasso confirms a material non-conformity of the Services to the user manual(s) as reported by you, Lasso will use commercially reasonable efforts to remedy the nonconformance during such period. Lasso does not warrant that the Services will be uninterrupted or error free, nor does it guarantee that its remedial efforts will correct any nonconformance. If any Services fail to comply materially with any limited warranty set forth herein and Lasso does not remedy such failure pursuant to this provision, Lasso's sole obligation and liability, and your exclusive remedy, for such failure shall be limited to the refund of the fee paid for such Service during the period in which such failure occurred, in which event Lasso shall no longer be required to provide Services to you from and after such date. Lasso will have no obligation for non-conformities in the Services that are caused by accident, abuse, or misuse of the Product or for any other reason specified in (b)(iii) below.

b. Products.
i. Subject to these Terms, Lasso warrants that the Products sold by Lasso to you will be free of material defect and will function substantially in accordance with the specifications found in Lasso's user manual(s) for a period of one (1) year from the date of shipment. If Lasso is notified of, and confirms, any material defect or failure to so function within such time period, Lasso, at its option, will either (1) repair the defective Product without charge for parts and labor, or (2) provide a refurbished replacement in exchange for the defective Product. Lasso's responsibility to repair or replace a defective Product is the sole and exclusive remedy provided to you for breach of this warranty. Sensors such as flow meters, pressure sensors, temperature sensors, level sensors, environmental sensors and others integrated into the Product shall carry the warranty, if any, of the 3rd party providing such features. Lasso makes no warranty for these 3rd party sensors. No warranty is provided with respect to any battery provided.

ii. In order to obtain service under this warranty, you must notify Lasso in writing of the defect before the expiration of the one-year warranty period pursuant to (b) of the section entitled “Return Policy” and obtain shipping instructions from Lasso for the defective Product. You will be responsible for packaging and shipping the defective Product to Lasso with shipping charges prepaid. Lasso shall pay for the return of the Product to you in the United States. You will be responsible for paying all shipping charges, duties, taxes, and any other charges for hardware returned to any other locations. Lasso does not offer on-site service to repair Products or to resolve problems relating to the installation or troubleshooting of Products.

iii. This warranty shall not apply to, and Lasso shall have obligation with respect to, (1) any defect, failure or damage caused by improper installation, use, maintenance and care, (2) damage resulting from improper use or connection to incompatible equipment, (3) Products that have been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the Product, (4) cables that become defective or unacceptable for their intended use due to wear and tear, (5) Third Party Services, (6) any installation services, (7) the relocation, movement, improper operation, neglect, or misuse of a Product, (8) your failure to maintain proper site or environmental conditions, (9) the use of the Product with any software or hardware for which its use is not recommended in the user manual(s), (10) your fault or the fault of your agents or employees, (11) any attempt at repair or service resulting from or required as a result of neglect, misuse, or accidental damage of the Products, (12) alterations or modifications to the Product performed by other than Lasso or a party authorized by Lasso to perform such alterations or modification, (13) the use of the Product for other than the purposes for which it is designed, (14) any casualty, act of God, or the unauthorized act of any third party, (15) the failure or interruption of any electrical power, telephone, or communication service or like cause, (16) any other cause external to the Product except ordinary use in accordance with the license granted herein, (17) support of hardware obtained from third parties, (18) normal wear and tear, (19) batteries, (20) contact with liquid, water, rain, extreme humidity, sand, dirt or the like, extreme heat, or food, (21) abnormal usage or conditions, (22) acts which are not the fault of Lasso, or (21) use of the Product in applications for which it is not intended or attempting to use the GPS features in environments where a reliable satellite signal cannot be reliably obtained or remote locations with no cell tower connectivity.

iv. In the event that Lasso repairs or replaces a DOA or defective Product under warranty, the repaired or replaced product will be covered through the end of the original warranty period, but no repair or replacement will extend the warranty term past the one year anniversary of the delivery date of the original Product.

v. Lasso does not offer on-site service to repair Products or to resolve problems relating to the installation or troubleshooting of Products. If your Product requires repair that is outside of the warranty, please contact Lasso repair department at support@lasso.com and we will assist you in determining whether your Product is eligible for repair, advice you of the costs associated of the repair, and can provide an RMA. Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse or user-caused damages are billed on a time-plus-materials basis. Payment in advance is required for all repairs outside of warranty. Outside of warranty repairs are subject to a ninety (90) day warranty that such repairs will be free from material defects in materials or workmanship.
17.
NO REPRESENTATIONS OR WARRANTIES
This website may contain errors and may not be complete or current. Lasso therefore reserves the right to the fullest extent allowed by law to correct any errors or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors or omissions may relate to product descriptions, pricing and availability. We reserve the right to the fullest extent allowed by applicable law to cancel or refuse to accept any order. We apologize for any inconvenience.

EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, OUR PRODUCTS AND SERVICES ARE PROVIDED ‘AS IS,’ AND LASSO DOES NOT MAKE ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, NOR DO WE IN ANY WAY GUARANTEE THE QUALITY, DATA CONTENT, ARTISTIC WORTH OR LEGALITY OF INFORMATION, CONTENT, GOODS OR SERVICES THAT ARE TRANSFERRED, RECEIVED, PURCHASED OR OTHERWISE MADE AVAILABLE OR OBTAINED BY WAY OF THIS WEBSITE OR THE SERVICES. WE DO NOT WARRANT THAT OUR PRODUCTS OR SERVICES WILL BE UNINTERRUPTED, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. NO PRODUCT OR THIRD PARTY SERVICES IS NOT RATED INTRINSICALLY SAFE CLASS 1 DIV 1 OR CLASS 1 DIV 2, UNLESS EXPRESSLY STATED AS SUCH ON THE APPLICABLE DOCUMENTATION INCLUDED WITH THE PRODUCT OR THIRD PARTY SERVICES.
18.
EXCLUSION OF LIABILITY
UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL LASSO BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR LOST PROFITS THAT RESULT FROM THE DISTRIBUTION OR USE OF, OR THE INABILITY TO USE, THE CONTENT OR MATERIALS ON THIS WEBSITE, THE PRODUCTS, OR THE SERVICES EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
19.
LIMITATIONS OF LIABILITY; INDEMNIFICATION OF LASSO
IN NO EVENT SHALL LASSO’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR THE PRODUCTS OR SERVICES AT ISSUE WITHIN THE PRIOR TWELVE (12) MONTHS. THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. LASSO DISCLAIMS ALL LIABILITY OF ANY KIND OF LASSO’S LICENSORS AND SUPPLIERS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL LASSO BE LIABLE IN ANY WAY FOR ANY CONTENT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED IN CONNECTION WITH USE OF OR EXPOSURE TO ANY CONTENT POSTED, EMAILED, ACCESSED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.

YOU USE THE PRODUCTS AND SERVICES AT YOUR OWN RISK. YOU HAVE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACKUP OF DATA AND/OR EQUIPMENT USED IN CONNECTION WITH YOUR USE OF THE SERVICE.

YOUAGREE TO INDEMNIFY, DEFENDEND AND HOLD LASSO, ITS AFFILIATES AND REPRESENTATIVES HARMLESS FROM, AND YOU COVENANT NOT TO SUE US FOR, ANY CLAIMS AND LIABILITIES BASED ON OR ARISING FROM (I) YOUR INSTALLATION, USE OR MAINTENANCE OF THE PRODUCTS OR SERVICES, INCLUDING CLAIMS FOR POLLUTION, ENVIRONMENTAL DAMAGE, LOST DATA OR CONTENT, WORK DELAYS OR LOST PROFITS RESULTING FROM YOUR USE OF THE PRODUCT OR SERVICES, (II) YOUR BREACH OF ANY OF THESE TERMS, (III) ANY INSTANCE REFERENCED HEREIN THAT IS YOUR RESPONSIBILITY OR RENDERS ANY LASSO WARRANTY INAPPLICABLE OR (IV) ANY OTHER ACTIONS OF YOU.

FOR THE AVOIDANCE OF DOUBT, LASSO SHALL NOT BE LIABLE FOR INTERRUPTIONS IN, OR INTERFERENCE WITH, THIRD PARTY TELECOMMUNICATIONS CARRIERS' CELLULAR, SATELLITE, TERRESTRIAL, OR OTHER TRANSMISSIONS OVER WHICH IT HAS NO CONTROL, INCLUDING, BUT NOT LIMITED TO, TRANSMISSION LIMITATIONS ERRORS CAUSED BY NETWORK CONGESTIONS, WEATHER, ATMOSPHERIC CONDITIONS (SUCH AS SPACE DEBRIS, SOLAR FLARES, AND OTHER ATMOSPHERIC ANOMALIES OR DISTURBANCES), MAGNETIC INTERFERENCE, TERRAIN, STRUCTURES, LOCALIZED "GAPS" IN TELECOMMUNICATIONS NETWORK COVERAGE, CIVIL DISTURBANCES, FORCE MAJEURE EVENTS, OR OTHER NATURAL OR MANMADE CONDITIONS OVER WHICH LASSO HAS NO CONTROL. LASSO IS NOT RESPONSIBLE FOR ISSUES RELATED TO THE CONDITION OF YOUR COMPUTERS, EQUIPMENT, COMMUNICATIONS NETWORKS, THE INTERNET, OR OTHER PUBLIC NETWORKS.

THE LIMITATION OF LIABILITY DESCRIBED ABOVE SHALL APPLY FULLY TO RESIDENTS OF NEW JERSEY. IF ANY PORTION OF THIS SECTION IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.
20.
JURISDICTION AND CHOICE OF LAW
Lasso controls and manages the Services from its facilities in the State of Texas in the United States of America. Unless otherwise stated, materials and content on the Services are presented solely for promoting Products and Services in the United States of America. Information published on the Products and Services may contain references to products, programs and services that are not announced or available in your country or region. We make no representation that such information, products, programs or services referenced on the Products or Services are legal, available or appropriate in your country or region.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas and the United States of America, without giving effect to any principles of conflicts of law.
21.
DISPUTE RESOLUTION
Mandatory, Bilateral Arbitration and Waiver of Class Actions
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

YOU AND LASSO AGREE THAT ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF, OR RELATING TO YOUR USE OF THE SERVICES AND/OR PRODUCTS, TO THIS AGREEMENT, OR TO THE CONTENT, ANY RELATIONSHIP BETWEEN US AND/OR ANY RECORDING ON THE SERVICES AND/OR PRODUCTS SHALL BE RESOLVED ONLY BY FINAL AND BINDING, BILATERAL ARBITRATION, except that (1) you may assert claims in small claims court in your county of residence within the United States if your claims qualify; and (2) this agreement to arbitrate does not include your or Lasso’s right to seek injunctive or other equitable relief in state or federal court in Dallas County Texas to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. The Federal Arbitration Act (the “FAA”), 9 U.S.C. § 1, et seq., and federal arbitration law apply to this Agreement and govern all questions as to whether a dispute is subject to arbitration.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. An arbitrator, however, can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Terms.

“Disputes” shall include, but are not limited to, any claims or controversies between you and Lasso against each other related in any way to or arising out of in any way from this Agreement, the Services, the Products, and/or the Content, including but not limited to sales, returns, refunds, cancellations, defects, policies, privacy, advertising, or any communications between you and Lasso, even if the claim arises after you or Lasso has terminated Services or a user account. Disputes also include, but are not limited to, claims that: (a) you bring against our employees, agents, affiliates, or other representatives; or (b) Lasso brings against you. Disputes also include, but are not limited to, (i) claims in any way related to or arising out of any aspect of the relationship between you and Lasso, whether based in contract, tort, statute, fraud, misrepresentation, advertising claims, or any other legal theory; (ii) claims that arose before these Terms or out of a prior set of Terms with Lasso; (iii) claims that are subject to on-going litigation where you are not a party or a class member; and/or (iv) claims that arise after the termination of these Terms.

Dispute Notice
Before initiating an arbitration, you and Lasso each agree to first provide the other a written notice (“Notice of Dispute”), which shall contain: (a) a written description of the problem and relevant documents and supporting information; and (b) a statement of the specific relief sought. A Notice of Dispute should be sent to Lasso’s corporate office: 8111 Lyndon B Johnson Freeway, Suite 900 Dallas, TX 75251, Attention: Legal Department. We will provide a Notice of Dispute to you via the email address associated with your Lasso account. You and Lasso agree to attempt in good faith to resolve the Dispute prior to commencing an arbitration and not to commence an arbitration proceeding until a forty-five (45) day post-notice resolution period expires.

*Arbitration Process and Procedure *

If the parties do not reach an agreed upon solution within forty-five (45) days from the original Dispute Notice, then either party may initiate binding arbitration as the sole means to resolve claims, subject to these terms. Arbitration shall (1) be administered by the Judicial Arbitration and Mediation Services, Inc. (“JAMS”), pursuant to the JAMS Streamlined Arbitration Rules & Procedures then in effect (the “JAMS Rules”) and as modified by this agreement to arbitrate, including the rules regarding filing, administration, discovery, and arbitrator fees; (2) be conducted by a single, neutral arbitrator; and (3) take place in the county where you reside or any reasonable location within the United States convenient for you. To the extent that this agreement to arbitrate conflicts with the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards for Procedural Fairness (the “Minimum Standards”), the Minimum Standards in that regard will apply.

WE EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION. Further, unless both you and Lasso expressly agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. If a court decides that applicable law precludes enforcement of any of this subsection’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.

If, for any reason, a claim proceeds in court rather than in arbitration, we each waive our right to a jury trial.

YOU THEREFORE UNDERSTAND AND AGREE THAT BY ENTERING INTO THIS AGREEMENT, YOU AND LASSO ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION FOR ANY CLAIMS COVERED BY THIS AGREEMENT.

The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

The JAMS Rules are available on its website at http://www.jamsadr.com/rules-streamlined-arbitration/. Notwithstanding any JAMS Rules to the contrary or any other provision in the arbitration rules chosen, by agreement, to govern, you and Lasso each agree that all issues regarding the Dispute are delegated to the arbitrator to decide. Further, the arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.

Hearing
If your claim does not exceed $50,000 (USD), you and Lasso agree to waive an oral hearing by the arbitrator and the arbitration will be conducted solely on the basis of documents you and Lasso submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary. To the extent an oral hearing is requested by you or Lasso, or deemed necessary by the arbitrator, you and Lasso agree that the hearing will be conducted telephonically or video graphically.

Arbitrator’s Decision
An arbitrator’s award will be a written statement of the disposition of each claim and will also provide a concise written statement of the essential findings and conclusions which form the basis of the award. The arbitrator’s decision and award is final and binding, with some limited court review under the FAA, and judgment on the award may be entered in any court of competent jurisdiction.

*Fees *
It is each parties’ responsibility to pay any JAMS filing, case management/administrative, and arbitrator fees as set forth in the JAMS Rules.

*Small Claims & Government Actions *
As an alternative to arbitration, you or Lasso may resolve Disputes in a small claims court that has jurisdiction over your claim. These Terms and this arbitration agreement do not prevent you from bringing your Dispute to the attention of any federal, state, or local government agency. Such agencies can, if the law allows, seek relief against Lasso on your behalf.
22.
EXPORT
Products are controlled under the export regulations of the United States of America. The Government of the United States may restrict exportation of this product to certain destinations. Customer assumes the responsibility for compliance with all applicable export and re-export regulations, as the case may be.
23.
INFORMATION & PRIVACY
You must provide name, address, email, phone and credit card information to activate Services. You must notify Lasso of any change in address or credit card information. Lasso uses a variety of technologies to acquire GPS positional information as configured by you. This information is stored and processed on Lasso's servers to provide desired Services to you. This information will be stored on the servers for a period of approximately 4 months and then archived. You may terminate location acquisition by terminating the service or turning off the Product.

Lasso uses your information in accordance with federal customer privacy laws. Lasso shall not intentionally disclose personal information or location information acquired by Lasso or third party providers without your written permission. You acknowledge that wireless information being transmitted between Products, servers, and telecommunications providers may be subversively intercepted and interpreted and are not necessarily confidential. Lasso cannot guarantee the security of this information or data collected from its web sites. You will be notified if it is found that an unauthorized person has accessed customer data. Cookies may be used to identify you as a user of the Lasso web site.

Lasso uses data solely to fulfill and enhance your experience with the Products and Services and does not share information, location information or web information with outsiders who are not directly involved with the operation of the Products or Services. However, data will be shared where required by law, law enforcement, subpoenas, or other legal proceedings which require transfer of data. Lasso will not knowingly allow the collection of location information or personal information from any individual younger than 18, unless the child's information is acquired by their guardian. Contact us at 866-392-0923 if you have any specific questions about our privacy policy.
24.
GPS DATA
You understand that Lasso will access global positioning data from the Products to determine location of your objects, assets, vehicles and other items which you have chosen to track. Tracking of people without their consent is illegal. The FCC and FAA do not allow the use of the Product in aircraft.

You understand that Lasso will use cell phone or satellite transmission technologies selected by Lasso to acquire position from Products using private protocols to encrypt each packet of data. Lasso monitors and collects acquired information using third party cell phone or satellite provider networks and services. You will not use or attempt to use Products on any other networks. Every reasonable effort has been made by Lasso to secure the GPS, sensor data, and command information being transmitted and received to the Products. Results of the location will be routed to you over internet web pages and email messages. You understand that the Product locations are retained on the Lasso's servers and Lasso will not knowingly provide this data to anybody but you.
25.
FCC NOTICE TO USERS
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Lasso Technologies, LLC.
8111 Lyndon B Johnson Freeway, Suite 900
Dallas, TX 75251
Tel: 866-392-0923

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one more of the following measures:

(i) Reorient or relocate the receiving antenna.
(ii) Increase the separation between the equipment and receiver.
(iii) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
(iv) Consult the dealer or an experienced radio /TV technician for help. Changes or modifications not expressly approved by Lasso for compliance could void the user's authority to operate the equipment.
26.
SPECIFIC ABSORPTION RATE
Products have been tested not to exceed SAR limits ratings set by the FCC. This rating requires that the Product be used 20cm or more from the body. Working closely with federal health and safety agencies, such as the Food and Drug Administration (FDA), the FCC has adopted limits for safe exposure to radiofrequency (RF) energy. These limits are given in terms of a unit referred to as the Specific Absorption Rate (SAR), which is a measure of the amount of radio frequency energy absorbed by the body when using a mobile phone. The FCC requires cell phone and satellite manufacturers to ensure that their phones comply with these objective limits for safe exposure. Any cell phone at or below these SAR levels (that is, any phone legally sold in the U.S.) is a "safe" phone, as measured by these standards. The FCC limit for public exposure from cellular telephones is an SAR level of 1.6 watts per kilogram (1.6 W/kg).
27.
FORCE MAJEURE
Neither party shall be liable for failure to perform its obligations hereunder if such non-performance is attributable to an act of God, war, terrorism, power outage, supply shortages, fire, or other casualty, acts of any governmental body, or other conditions beyond the non-performing party's reasonable control (collectively, "Force Majeure Events"), but only for the time and to the extent such non-performance is occasioned by such an event.
28.
SEVERABILITY AND SURVIVAL
If any provision of these Terms shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the remaining terms of use and shall not affect the validity and enforceability of any remaining provisions.

Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership of intellectual property rights, and terms regarding disputes between us.
29.
PRIVACY
Please see our Privacy Notice for information regarding the collection and use of personal information collected through our Products and Services.
30.
CUSTOMER SERVICE
Questions concerning these Terms, requests for cancellation, repairs or refunds, or other requests or questions should be directed to the contact point specified at the end of these Terms.
Lasso Technologies, LLC
8111 Lyndon B Johnson Freeway, Suite 900
Dallas, TX 75251
support@Lasso.com

Last updated on March 13, 2020